Surgery Information

• PLEASE MAKE SURE YOU ARRIVE ON TIME FOR YOUR APPOINTMENT - LATE ARRIVAL WILL RESULT IN YOU NOT SEEING THE CLINICIAN AND YOUR APPOINTMENT HAVING TO BE RE-BOOKED.

• If you need medical advice while we are closed please contact the following:-
  

  
  If you need medical advice during this time, please call 111 or visit www.111.nhs.uk
  If you have an emergency, please call 999.
  A&E, urgent treatment centres and minor injury units are for urgent same-day needs. To help emergency departments deal with these urgent cases, patients who can wait for treatment will be directed to the most appropriate service after the bank holiday weekend.

*If calling the surgery for results please call after 11am**

**IF EMAILING THE SURGERY PLEASE DO NOT ASK FOR APPOINTMENTS OR SEND PHOTOS OF YOUR CONCERNS AS WE ARE UNABLE TO ACT ON THEM OR KEEP THE PHOTOS - PLEASE CALL THE SURGERY FOR AN APPOINTMENT!**

IF YOU HAVE FRIENDS OR FAMILY STAYING WITH YOU TEMPORARILY ( LESS THAN THREE MONTHS) AND THEY NEED MEDICAL ADVICE OR ATTENTION DO NOT BRING THEM TO THE SURGERY - PLEASE TAKE THEM TO AN URGENT CARE CENTRE OR ACCIDENT AND EMERGENCY FOR FAST TREATMENT - THANK YOU

                              IF YOU NEED MEDICAL ADVICE WHILE WE ARE CLOSED

If you need medical advice during this time, please call 111 or visit www.111.nhs.uk
 
If you have an emergency, please call 999.
 
A&E, urgent treatment centres and minor injury units are for urgent same-day needs. To help emergency departments deal with these urgent cases, patients who can wait for treatment will be directed to the most appropriate service after the bank holiday weekend.

Get the right treatment when you need it

NHS services are very busy. It's important to come forward with any health concerns but you can help ease the pressure by choosing the right service. 

Knowing the right place to go can help you get the treatment you need faster. Please choose wisely and help us help you.

More information about services available in Kent and Medway are available on www.stopthinkchoose.co.uk

Abuse to Staff

Sadly our staff are experiencing increasing levels of abuse from patients.

We understand that these are stressful times, but such abuse is unacceptable.

The staff are working extremely hard and are putting themselves at risk in order to maintain a service to our patients.

Any patient who is abusive to our staff will be removed from our list immediately, regardless of their circumstances.

Many thanks for your co-operation during this difficult time.

The Partners